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Work with us.

We passionately believe the future is circular.  By inventing ways to reuse materials, and making products that last, Circular Design can put an end to waste and pollution to preserve our future.

This is your opportunity to join the pioneers of Circular Design. Since 2003 we have been creating circular products because we know it’s a sustainable solution to righting our global wrongs.

Alongside our own range of award-winning products with a distribution network spanning across 38 countries, we advise, develop, and deliver circular solutions for global brands worldwide, reinventing today’s waste into tomorrow’s Circular products.

Current Jobs Available

Customer Support/Operations Assistant

About Circular&Co.
We passionately believe the future is circular.  By inventing ways to reuse materials, and making products that last, Circular Design can put an end to waste and pollution preserve our future. This is your opportunity to join the pioneers of Circular Design. Since 2003 we have been creating circular products because we know it’s a sustainable solution to righting our global wrongs. Alongside our own range of award-winning products with a distribution network spanning across 38 countries, we advise, develop, and deliver circular solutions for global brands worldwide, reinventing today’s waste into tomorrow’s Circular products. As a company and a brand we have a huge, exciting and rewarding opportunity to inspire and drive change.

About you
We are looking for a positive, resilient, and hardworking ray of sunshine who can work within our Operations team to provide the below roles:

Customer Support
You will be taking incoming enquiries from our customers via phone and email with the aim of giving them great honest, friendly, helpful support so they leave happy and wanting to remain part of the Circular family.  Every call is a chance to create a customer for life.   At the same time, you will have to balance what can and can’t be realistically achieved to keep them happy, not all responses can be positive for all, but they can still be professional and helpful. There is always that balance to find.

Details:
Customer support via emails and telephone.

Logging and processing orders across all platforms, product returns and refunds.

Creating a database of common faults to report back to the design team.

Daily despatch and despatching post.

Operations assistant:
Chiefly supporting the Operations Team in delivering a wide variety of operation tasks such as:

Details:
Ordering lower level product components and office based consumables.

Obtaining quotations for deliveries and freight.

Helping with paperwork required for UK and international deliveries.

Help keeping all operation records and certifications up to date.

Carrying out stock checks.

Responsible for timely and accurate data input into the operational database.

Liaising with suppliers on orders and ensuring ‘on time’ delivery, informing sales of any delays.

The wider company input:
We are a small team, so everyone contributes to the bigger picture and inevitably helps and supports all departments and key group decision making. Contributing to a creative team by offering your input and ideas to the design, production and selling of new products, marketing strategies and the overall brand ethos. 

Essential skills:

Computer literate – primarily Microsoft Office based software

Good communicator – calm, logical and patient with customers

Resilient – the ability to juggle a number of tasks, priorities and not panic!  You will always be supported.

Well-organised and efficient.

A problem solver who see’s a problem as an opportunity to shine.

So what do you get out of it?

  • We’re offering a full time, permanent contract, based at our HQ in Perranporth, Cornwall.
  • Annual salary of £20-25k depending on experience.
  • We’ll support your ongoing professional development with bespoke learning initiatives and training opportunities.
  • We offer fabulous career progression – as we grow, you’ll grow too!
  • If we have a good year, we’ll share our profits with the team.
  • We’ll give you a whopping 75% discount across our fantastic ranges.
  • You can join our electric car incentive scheme with the company heavily contributing towards costs.

How to apply….

Send your CV and a covering letter stating why you are exactly the right person to join our team to .


Closing date:  16th May 2022.