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The UK’s most user-friendly reusable system

Welcome to the New Normal.

Just tap, enjoy and return.

Simplicity has to rule the day for Reusables to become the new normal. So, NO deposits, NO Apps, NO scanning (aaahhh), all your customers have to do is tap, enjoy, and drop back within 8 days.
Minimal staff involvement, simple monthly pricing with no hidden costs, and you even get your lost cups monitored and replaced for free.
You just serve the great coffee and let us remove single-use for you.
Recoup Awards – Best Innovation in Equipment & Technology

We’re already supporting reuse systems across multiple sectors worldwide.

Let us call you.

Transitioning away from single-use feels daunting, we get it. But that’s why we’ve created the most user-friendly reuse system on the market.
Click the button below and let us talk you through it.
It’s a lot more straight forward than you think!

How it works

No deposit. No app. Just Tap&Reuse.

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1. Tap

Your customer orders and pays for their drink as normal. When the cup is placed on the counter an RFID sensor, hidden under the counter, detects the cup. The customer taps their card a second time on the Tap&Reuse POS terminal to link their card to the cup. No money is taken

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2. Enjoy

The customer takes the cup and enjoys their drink in a far superior premium returnable cup. The customer drops their cup to a convenient collection point. If this is not completed within 7 days they are then charged £3, they now own the cup.

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2. Return

As the collection point is emptied a member of staff scans the bin with an RFID reader (one click of a button) and all those cups are registered as returned. Job done.

Where it works

FAQ

What is Tap&Reuse and how does the system work?

Tap & Reuse is Circular&Co’s smart reusable cup system that replaces single use cups with durable, trackable cups that are returned, washed and reused again and again.

Customers receive a reusable cup instead of a single use one. After use, they return it to a collection point. Cups are then commercially washed and put back into circulation.

What makes Tap&Reuse different from other reusable cup schemes?

Our system and returnable cups are specifically designed for high-frequency return and reuse, supported by a structured collection and washing process that makes reuse simple for both venues and customers.

Rather than relying on single-use recycling, the focus is on keeping cups in circulation for as long as possible, significantly reducing waste at source and helping organisations move away from disposable culture.

What happens if a cup is not returned?

With Tap&Reuse, customers aren’t charged upfront. Instead, they’re only charged a deposit if the cup isn’t returned within the agreed timeframe.

Most venues set this at around 7 days, but it can be tailored to suit the site or organisation. If the cup is returned to a collection point within that window, there’s no charge.

This approach keeps the experience simple and friction-free for customers, while still protecting the system and encouraging high return rates.

Do customers have to download an app?

No. Our system has been designed to be simple and friction-free so no app is required for someone to borrow a cup. They will simply tap their card to borrow, and the QR code on the cup can be scanned so the customer knows when it needs to be returned by.

How are the cups cleaned?

Cups are commercially washed to food safety standards, either on-site (if suitable facilities are available) or via an approved wash partner.

The process is designed to integrate into existing hospitality or facilities operations, ensuring cups are safely cleaned, dried and returned to circulation efficiently.

How many cups would we need?

This depends on your footfall, service style and peak usage times.

Our team works with you to assess demand and recommend the right volume to ensure smooth service without over-ordering. The aim is to keep the system efficient and cost-effective.

How much waste does Tap & Reuse eliminate?

The impact depends on your site size and usage, but replacing single-use cups with a reuse model can remove tens of thousands (or even millions) of disposable cups annually.

We can provide projected impact figures based on your current cup usage to support sustainability reporting.

Is this compliant with upcoming single-use regulations?

Yes. Reuse systems are aligned with the direction of UK and EU policy, which increasingly prioritises reduction and reuse over single-use disposal.

Tap&Reuse helps organisations proactively move away from single-use dependence rather than reacting to future restrictions.

How long does it take to implement?

Implementation timelines vary depending on site complexity, but many venues can launch within a matter of weeks once volumes, logistics and responsibilities are agreed.

Our team supports the setup process to ensure a smooth rollout.

Do you provide staff training?

Yes. We provide onboarding guidance and operational support to ensure teams understand how the system works and feel confident managing it.

A member of our team will also be on-site during launch to support implementation, answer any questions and provide demonstrations where needed.

Clear communication and simple processes are key to strong return rates and a smooth rollout.

Can Tap & Reuse work at large events or across multiple sites?

Yes. The system works effectively in high-footfall environments such as offices, stadiums, campuses, large events and festivals, with strategically placed collection points to maintain strong return rates.

Whether you’re operating a single venue or managing a multi-site estate, we tailor the model to suit you.

Did you know?

6.5m trees are cut down to produce the 16bn paper cups used in the UK each year.

(The Guardian, 2024)